Privacy Policy

RentFlow Solutions LLC ("we," "us," or "our") operates Rent Flow Expense (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account information: name, business name, email address, and password
• Payment information: credit or debit card details (processed and stored by Stripe — we do not store full card numbers)
• Business financial data: expenses, revenue, receipts, and transaction records you enter or sync
• Tax and billing settings: tax rates, monthly budgets, currency preferences
• Communications: messages you send to us, including support requests

2.2 Information We Collect Automatically

When you use the Service, we automatically collect:

• Log data: IP address, browser type, pages visited, and time and date of visits
• Device information: hardware model, operating system, and unique device identifiers
• Usage data: features used, actions taken, and performance data
• Cookies and similar tracking technologies (see Section 7)

2.3 Information from Third Parties

If you connect third-party integrations (Stripe, Square, or Google), we receive data from those providers including:

• Google: name, email address, and profile information used for authentication
• Stripe/Square: transaction records, payment amounts, fees, refunds, and merchant data you authorize us to access

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process payments and manage subscriptions
• Sync and display your financial transaction data
• Generate AI-powered financial insights and reports
• Send you transactional emails including receipts, trial notifications, and billing alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage to improve the Service
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

We do not sell your personal information. We may share your information with:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Stripe — payment processing and subscription management
• Render — cloud hosting and infrastructure
• Resend — transactional email delivery
• Anthropic — AI-powered features (financial insights and receipt parsing)
• Google — authentication services

These providers are contractually obligated to protect your information and may only use it to provide services to us.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on the Service of any change in ownership or use of your information.

We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal data within 90 days, unless we are required by law to retain it longer. Financial transaction data may be retained for up to 7 years for tax and compliance purposes.

We implement industry-standard security measures to protect your information, including:

• AES-256-GCM encryption for stored API keys and sensitive credentials
• TLS/HTTPS encryption for all data in transit
• JWT-based authentication with short-lived access tokens and refresh token rotation
• bcrypt password hashing
• Rate limiting and login attempt lockout protections
• Two-factor authentication (optional for users)

No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We use cookies and similar technologies to operate and improve the Service. For detailed information on the cookies we use and how to manage them, please see our Cookie Policy.

8.1 Account Information

You may update your account information at any time through the Settings section of the Service.

8.2 Data Deletion

You may request deletion of your account and associated data by contacting us at info@rentflowsolutions.org. We will process deletion requests within 30 days.

8.3 Communications

You may opt out of non-essential email communications by following the unsubscribe instructions in those emails. You may not opt out of transactional emails related to your account and subscription.

8.4 Texas Privacy Rights

As a Texas-based company, we comply with applicable Texas privacy laws. Texas residents may have additional rights regarding their personal information. Please contact us at info@rentflowsolutions.org to exercise any applicable rights.

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us:

RentFlow Solutions LLC
Email: info@rentflowsolutions.org
Website: expense.rentflowsolutions.org